Frequently Asked Questions
What can I expect during my first appointment?
During their first therapy appointment, a client can expect to go through intake procedures such as filling out policy forms and providing background information to the therapist. This initial session is primarily focused on getting to know the client better, understanding their presenting issues, and establishing a therapeutic relationship. It is a time for the client to ask any questions they may have and for the therapist to gather relevant information to tailor treatment to the client's needs. Therapy may not delve deeply into issues during this first appointment, but rather sets the foundation for the work that will follow in subsequent sessions.
What age ranges are accepted?
Our therapy services cater to individuals of all ages, from 5 years old to 99 years old. We believe in providing support and guidance to individuals at every stage of life, helping them address their mental health concerns and achieve overall well-being. Our team is skilled in working with diverse age groups and is committed to creating a safe and inclusive space for individuals of all ages to receive therapy. Whether you are a child, adolescent, adult, or senior, we are here to support you on your mental health journey.
Does Life Journey accept insurance?
Short answer: yes! We accept multiple insurances like Aetna, Blue Cross Blue Shield, Cigna, Florida Blue, and more. We offer a self-pay option which differs between therapists. Additionally, we accept EAPs.
How can I determine if my concerns are fit for Life Journey?
We specialize in providing effective treatment for depression, trauma, anxiety, and other mental health conditions. While we do not offer services for substance abuse, psychosis, or other specific challenges, our team is dedicated to helping individuals navigate their mental health concerns and connect them with appropriate resources if needed. If you have any questions or need confirmation about the services we offer, please don't hesitate to give us a call. We are here to support you on your journey to wellness.
What is the cancellation policy?
Our cancellation policy requires clients to provide a minimum of 48 hours' notice prior to canceling an appointment. This advanced notice allows us the opportunity to potentially fill the vacated spot with another client in need of services. In the event that proper notice is not given, a cancellation fee of $80 will be charged to cover the missed appointment. We appreciate your understanding and cooperation in adhering to this policy to ensure the smooth scheduling and availability of sessions for all clients.